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Customer Service

At McFadden's our goal is to provide value to our customers by providing outstanding service and quality products.
We are here to answer your questions and product inquiries.


For inquiries on your orders with McFadden's Direct, please contact us at 1-800-268-0942 or send us an email us at mcfaddensdirect@mcfaddens.com.

Alternatively, use the form below to send us a message.



General Inquiry Form

Full Name:*

Company Name (if any):

E-mail Address:*

Phone No.:*

Your Message:*

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*required fields

If you have not received a response from McFadden's within 48 hours, please call 1-800-268-0942 regarding your inquiry.





COMPANY BRANCH LOCATIONS

NOTE: Online order inquiries can not be dealt with at your local branch.
You must contact customer service at 1-800-268-0942

Oakville Head Office

1-2323 Winston Park Drive, Oakville, ON L6H 6R7
Tel: (416) 674-3333 • 1-800-268-0942
Fax: (416) 848-1508 • 1-800-265-4278
Hours: Mon. - Thurs. 8:00AM - 5:30PM
Friday 8:00AM - 5:00PM
Saturday 8:00AM - 3:00PM
>> click here to view map

 

Vaughan Branch

289 Courtland Ave. Unit B, Vaughan, ON L4K 4W9
Tel: (905) 760-2663 • 1-888-760-2660
Fax: (905) 760-2811
Hours: Monday - Friday 8:00AM - 5:00PM
Saturday 8:00AM - 3:00PM
>> click here to view map

 

Peterborough Branch

671 Erskine Unit 109, Peterborough, ON K9J 7S8
Tel: 705-742-2154
Fax: 705-742-3650
Hours: Monday - Friday 8:00AM - 5:00PM
>> click here to view map

 

Ottawa Branch

116 Willowlea Road, Unit 7, Carp, ON K0A 1L0
TOLL FREE: 1-800-807-8751
Tel: (613) 831-9686
Fax: (613) 831-8560
Hours: Monday - Friday 8:00AM - 5:00PM
>> click here to view map

 

Montreal Branch

8935 Pascal-Gagnon St, Saint-Leonard, QC, H1P 1Z4
Tel: (514) 343-5414 • 1-888-262-3233
Fax: (514) 343-5308
Hours: Monday - Friday 8:00AM - 5:00PM
>> click here to view map

 

Moncton Branch

71 Loftus Street, Moncton, NB E1E 2N1
Tel: (506) 388-5544 • 1-866-663-0166
Fax: (506) 388-5540
Hours: Monday - Friday 8:00AM - 5:00PM
>> click here to view map

 

Dartmouth Branch

120 Troop Avenue, Unit 500, Dartmouth, NS, B3b 1Z1
Tel: 902-466-3355
Fax: 902-466-3366
Hours: Monday - Friday 8:00AM - 5:00PM
>> click here to view map

 

St. John's Branch

14 Austin Street, St. John's, NL AlB 4C2
Tel: 709-738-6931
Fax: 709-738-6948
Hours: Monday - Friday 8:00AM - 5:00PM
>> click here to view map